Quality Improvement Plan

Our Patient Care Improvement Plan

Quality improvement is an ongoing priority to help us continually find new and better ways of doing things. Our Patient Care  Improvement Plan - or PCIP - is one tool that we use to help us document and review our current performance in a variety of areas. With this plan, we can very clearly see our targeted areas for improvement and chart our progress.


Read our 2024-25 PCIP, highlighting and listing our hospital’s top priorities for the year.


PCIP indicators  

The PCIP is only one of the ways we are working to improve our patients’ experiences. If you have questions, please contact WDMH's Vice President of Clinical Services and Chief Nursing Executive at 613.774.2422, ext. 6351.