Being Admitted

Ontario residents with valid health cards are covered by the Ontario Health Insurance Plan (OHIP) and are entitled to standard ward accommodation. You may upgrade your room to semi-private (two patients per room) or private, when available. OHIP does not cover the upgrade cost. Patients may have insurance coverage to assist with these expenses.

Where possible, please confirm the type of coverage and daily maximum with your insurance provider, prior to admission. Some insurance companies place a daily maximum on the accommodations and any balance remaining will be the responsibility of the patient. If you have requested an upgraded room, we will make every effort to accommodate your request as soon as possible.


Televisions and telephone service are provided in each room. There is no additional charge, except for long distance calls. If you have questions regarding your television or telephone service, please call 613.744.2422, ext. 6888.

What to Bring


  • Identification showing your name, address and date of birth
  • OHIP Health Card
  • Supplemental insurance information (if applicable)
  • Living Will or Power of Attorney documentation if available
  • Contact information for next of kin

Personal Items

  • All medications you are currently taking. These can be sent home once your doctor or nurse has reviewed them.
  • A list of any allergies or reactions to drugs, food or latex
  • Pajamas, bathrobe and non-slip shoes/slippers
  • Glasses and reading material
  • Toothbrush, toothpaste, facial tissues, shaving supplies, shampoo and body/hand lotion. These items are not supplied by the hospital, and are available for purchase at the Gift Shoppe
  • Hearing aid with extra batteries, or other necessary assistance devices (if applicable)
  • Personal glucometer and/or insulin pen (if you are diabetic)

Consent to Treatment

You may be asked to sign a consent form for certain tests, procedures and treatments. Before you sign, please make sure you know and understand the benefits and risks. This is called informed consent. If you have questions or need additional information, please speak with your doctor. You have the right to refuse treatment.

Advance Directive/Living Will

If you have prepared an Advance Directive or Living Will, please tell a member of the health care team when you are admitted. Be sure to designate a family member or friend as your alternate decision-maker to receive information and/or make decisions on your behalf.


Advance Care Planning is a process of thinking about and sharing your wishes for your future health and personal care. It can help  you tell others what would be important if you were unable to speak for yourself. To learn more, visit