Coronavirus Update

Coronavirus Update

Keeping Everyone Safe

WDMH may look a little different – but our commitment to caring for you hasn’t changed!  Everyone is now screened at the door. All staff and physicians are wearing masks. And we have increased the number of hand sanitizing stations throughout the hospital. We want our patients to feel safe when they come to WDMH – and we have taken every precaution to ensure that. 


Visitor guidelines have changed. Learn more about the current guidelines.  


We strongly recommend that anyone coming to the hospital to visit loved ones is fully vaccinated to protect themselves, their loved ones, other patients, and hospital staff. Hospitals are taking every precaution to keep patients, staff, and local communities safe. Everyone has a part to play.  Please stay safe.


Getting the Vaccine

Vaccines are safe, effective, and the best way to protect you and those around you from serious illnesses like COVID-19. Learn more about Ontario's vaccination program here:
Read about vaccine considerations for people living with cancer

Feeling Ill?

  • If you think you may have Coronavirus symptoms, please call Telehealth Ontario (1-866-797-0000), the Eastern Ontario Health Unit (1-800-267-7120), or your family physician. You may also schedule an appointment at the COVID-19 Assessment Centre in Winchester. Symptoms may include fever, pneumonia, “any new or worsening symptom” such as cough or shortness of breath, sore throat, runny nose, sneezing, or nasal congestion, hoarse voice, difficulty swallowing, new smell or taste disorders, nausea, vomiting, diarrhea, or abdominal pain.

  • If you have a medical emergency, please call 9-1-1.

Coming to WDMH 

  • Between 6:30 a.m. and 8:30 p.m. on weekdays and 8:00 a.m. and 5:00 p.m. on weekends:
    • Please use the main entrance, including obstetrics and support person, chemotherapy, dialysis, and ambulatory care patients.
    • Emergency patients should use the Emergency Department entrance. 
  • All other times:
    • Everyone should use the Emergency Department entrance. 
  • Beginning on Monday, August 9th, we are changing the way patients and visitors are screened upon arrival at WDMH. For your convenience, you can review a pre-screening questionnaire before coming to WDMH. Please ensure you can answer 'no' to all of the questions. If any of your answers are 'yes', please call the WDMH Department before coming. You can also complete the form when you arrive.

  • The Emergency Department is open if you have an emergency. We have precautions in place to keep everyone safe.

  • WDMH recognizes that it is difficult to be apart from family members who are in the hospital. Unfortunately, we are only able to accept essential items at this time. Items must be 'wipeable' to support stringent infection control practices to keep everyone safe. Essential items include: glasses, hearing aids, dentures, medications, shoes for rehabilitation, clothes on day of discharge  (not earlier), communication devices such as iPads or tablets (that staff can wipe down).  Please place items in a plastic bag and clearly label the package.

  • Floral deliveries will be accepted at the Main Lobby desk or ER screening desk, depending on the delivery time and day of the week. The flowers will be picked up and delivered to the patient. 

  • Click here for details about bringing food and drink to WDMH

  • For details about changes to the Obstetrics Unit, visit

COVID-19 Assessment Centre in Winchester

The COVID-19 Assessment Centre in Winchester is at the Lions Club Hall at 515 Albert Street and is open from Monday to Friday, from 8 am to 12 pm. 


****  Beginning September 22nd, you need to book an appointment for your test before you come to the Centre. Please call 613-801-2333  from Monday to Friday, between 8 am and 12 pm to confirm your appointment time. ****


We are experiencing a very high demand for tests. Our team is working very hard and we appreciate your patience.  


Anyone experiencing severe symptoms such as difficulty breathing should call 911 or go to the hospital emergency room. 

For full details about the Assessment Centre, visit


Donations of Personal Protective Equipment


Like all Ontario hospitals and long-term care homes, WDMH is working hard to keep patients and staff safe during the COVID-19 pandemic. We welcome donations of personal protective equipment (PPE) from the community to help ensure we have adequate supplies. For full details, visit our PPE Donations page


Get the Facts

To reduce the spread of germs including the flu and COVID-19, remember to:

  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands
  • Cover your cough and sneeze with a tissue or into your arm, not your hand
  • Wear a mask when indoors in public places and when physical distancing is difficult. 
  • Stay home if you’re sick

Read this simple COVID-19 explanation.


For the latest information about Coronavirus, please visit credible websites such as:

During this time of increased pressure, the professionalism, compassion, and teamwork of the WDMH team is to be commended. 
Thank you for your understanding as we work together to protect everyone’s safety and well-being.