Coronavirus Update

Coronavirus Update

Keeping Everyone Safe


WDMH is closely monitoring the developing Coronavirus (COVID-19) situation. We want to ensure everyone’s safety and well-being. WDMH continues to serve the hospital needs of our community. We are following all procedures as directed by Public Health and the Ministry of Health and we will adjust practices as directed.

Things are changing quickly so please visit the website and our Facebook page for ongoing updates.

Feeling Ill?

  • If you think you may have Coronavirus symptoms, please call Telehealth Ontario (1-866-797-0000), the Eastern Ontario Health Unit (1-800-267-7120), or your family physician. You may also come to the COVID-19 Assessment Centre in Winchester. Symptoms may include fever, pneumonia, “any new or worsening symptom” such as cough or shortness of breath, sore throat, runny nose, sneezing, or nasal congestion, hoarse voice, difficulty swallowing, new smell or taste disorders, nausea, vomiting, diarrhea, or abdominal pain.

  • The Ministry of Health has introduced a new online Coronavirus assessment tool that provides helpful information. It is easy to use. By answering a few questions, you will be able to make informed choices about what to do based on your needs.

  • If you have a medical emergency, please call 9-1-1.

Coming to WDMH 

  • Between 7 a.m. and 7 p.m. on weekdays:
    • Please use the main entrance, including obstetrics and support person, chemotherapy, dialysis, and ambulatory care patients.
    • Emergency patients should use the Emergency Department entrance. 
  • Between 7 p.m. and 7 a.m. and on weekends:
    • Everyone should use the Emergency Department entrance. 
  • At all entrances, screening will take place and temperatures will be taken. 

  • The Emergency Department is open if you have an emergency. We have precautions in place to keep everyone safe.

  • WDMH recognizes that is is difficult to be apart from family members who are in the hospital. Unfortunately, we are only able to accept essential items at this time. Items must be 'wipeable' to support stringent infection control practices to keep everyone safe. Essential items include: glasses, hearing aids, dentures, medications, shoes for rehabilitation, clothes on day of discharge  (not earlier), communication devices such as iPads or tablets (that staff can wipe down).  Please place items in a plastic bag and clearly label.

  • For details about changes to the Obstetrics Unit, visit

  • WDMH’s volunteer program has been suspended. We look forward to welcoming our volunteers back soon. 

  • All group events and programming have been suspended. This includes workshops and evening events and diabetes group education classes.

COVID-19 Assessment Centre in Winchester

The COVID-19 Assessment Centre in Winchester is at the Lions Club Hall at 515 Albert Street and is open from Monday to Friday, from 11 to 6 pm. There is a lunch break from 2:00 to 2:45.

Anyone can come to the Centre for assessment and testing. No appointment or referral needed.


Anyone experiencing severe symptoms such as difficulty breathing should call 911 or go to the hospital emergency room. 

For full details about the Assessment Centre, visit


Donations of Personal Protective Equipment


Like all Ontario hospitals and long-term care homes, WDMH is working hard to keep patients and staff safe during the COVID-19 pandemic. We are requesting donations of personal protective equipment (PPE) from the community to help ensure we have adequate supplies over the coming weeks. For full details, visit our PPE Donations page


Get the Facts

To reduce the spread of germs including the flu and COVID-19, remember to:

  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands
  • Cover your cough and sneeze with a tissue or into your arm, not your hand
  • Stay home if you’re sick

Read this simple COVID-19 explanation.


For the latest information about Coronavirus, please visit credible websites such as:

During this time of increased pressures, the professionalism, compassion, and teamwork of the WDMH team is to be commended. 

Thank you for your understanding as we work together to protect everyone’s safety and well-being.