Your Safety Is Our Priority


Visitor Guidelines - as of July 4, 2022

To keep our vulnerable patients and healthcare workers safe, visitor restrictions are still in place as per the chart below. If you have any questions, please call 613-774-2420 and ask to be connected with the Patient Unit or Department.

Please note the following updates for visitors coming to the Medical/Surgical, Enhanced Care and Complex Continuing Care Units: 

  • Two visitors at the bedside at a time between 11 am and 8 pm every day of the week.
  • No food or drink will be permitted when visiting with patients. 
  • All visitors must be fully vaccinated (2 doses of Health Canada approved COVID-19 vaccine with the last dose at least 14 days ago).
  • Masks must be always worn during the visit. All visitors will be offered a procedure mask upon arrival if they do not have one or if they are wearing a cloth mask. Visitors may also be asked to wear additional personal protective equipment. 
  • If in a shared room, curtains must be closed during the visit.
  • Children under12 years old are not permitted (unless coming for treatment)
  • Visitors must restrict their presence to the bedside of patients they are visiting (unless the visit is for a family meeting). Family meetings will occur virtually as much as possible. 
  • Please continue to follow other public health measures such as proper hand hygiene, respiratory etiquette, and physical distancing.
  • Compassionate exception visits will continue to be permitted, to align with our compassionate excellence for patient care. 
visitor table

Coming to the Hospital  

Hospital Entrances: 

  • Please enter through the main hospital entrance (weekdays from 6:30 am to 8:30 pm) and the Emergency entrance (at all other times) and review the self-screening questionnaire.
  • Please read our Q&A about bringing food and drinks to WDMH.
  • Visitors must go to the Nursing Unit before going to the patient’s room.  


For your convenience, please review this pre-screening questionnaire and ensure you can answer 'no' to all of the questions.  If any of your answers are 'yes', please call the WDMH Department before coming.

1. Has a healthcare provider or public health unit told you that you should be currently isolating?

2. Do you have any one of the following new or worsening symptoms (not seasonal allergies)?

  • Fever (Temperature greater than 37.8) / Chills
  • Coughing or barking cough
  • Shortness of breath
  • Sore throat
  • Difficulty swallowing
  • Runny/stuffy nose
  • Decrease in taste or smell
  • Pink eye
  • Headache
  • Nausea/vomiting, diarrhea, stomach pain
  •  Muscle/joint pain
  • Extreme tiredness

3. Is anyone you live with currently experiencing any new COVID-19 symptoms and/or waiting for test results after experiencing symptoms?


4. In the past 14 days, have you travelled outside of Canada and been told to quarantine (per federal quarantine requirements)?


5. Over the past 14 days, have you been identified as a close contact of someone who has COVID-19? (If Public Health has advised you that you do not need to self-isolate,  then select 'no'.) 


6. For VIsitors/Essential Caregivers - Has it been at least 14 days since you received your final dose of the COVID-19 vaccine?  (Please have your vaccination proof ready.) 




Please note that each patient room has a telephone and there is no charge to receive calls. Long-distance charges apply for outgoing calls.


As well, family and friends can send virtual cards through the WDMH website at